Mark Zuckerberg responded to the former Facebook employee, who testified that the CEO of Facebook is not responsible and that the company wins by endangering the privacy of people ( read here ).
Zuckerberg said the company he founded cares "deeply about issues like safety, well-being and mental health". The response came shortly after statements by former employee Frances Haugen.
Haugen said the company minimized the negative effects of Instagram on the mental health of teenagers, excluded users with too many followers from the content rules, and failed to crack down on drug cartels and human traffickers.
Zuckerberg dismissed the allegations in a letter to employees he made public on Tuesday, writing that the statements misrepresent their work and motives.
"If we weren't going to take care of combating harmful content, then why would we hire so many dedicated people more than any other company in our space - even bigger ones than us?" - wrote Zuckerberg. "If we wanted to hide our results, why would we have set an industry-leading standard for transparency and reporting of what we are doing?"
Zuckerberg also commented on Monday's long shutdown of Facebook and its Instagram and WhatsApp products, which caused the company $ 50 billion in losses.
"We have spent the last 24 hours discussing how we can strengthen our systems against this kind of failure," he said, calling the incident 'the worst outage in years'. "It was also a reminder of how important our work is to the people ... who rely on our services to communicate with loved ones, run their businesses or support their communities."
